A Clerical Assistant is mainly deployed on general and basic clerical duties which may involve multi-tasks relating to one or a combination of the following functional areas - (a) general office support; (b) personnel; (c) finance and accounts; (d) customer service; (e) licensing and registration; (f) statistical duties; (g) information technology support; and (h) other departmental support. A Clerical Assistant is subject to posting to any government offices in any district of Hong Kong; required to use information technology applications in the discharge of duties; and may be required to work irregular hours or shifts and wear uniform at work.

Candidates should have - (a) completed Secondary 4 with subjects studied including Mathematics, or equivalent; (b) Chinese word processing speed of 20 words per minute and English word processing speed of 30 words per minute and application knowledge of common business software [Notes (1)]; and (c) attained a level of proficiency in Chinese Language and English Language equivalent to Secondary 4 standard.