二級工人的主要職責包括：
(a) 公眾潔淨職務，例如清掃街道、在公眾地方收集垃圾∕廢物、清洗街道、清理集水溝、清糞服務、潔淨公眾廢屑箱；
(b) 移走∕處置屍體;
(c) 墳場∕火葬場相關職務，例如運送棺木、處理經火化的人類遺骸、在墳場協助撿拾骨殖或相關工作；以及
(d) 防治蟲鼠職務。
註：
(一) 二級工人每星期工作45小時 (一般為六天，不包括午膳時間)，須穿着制服，主要擔任戶外工作，並須執行厭惡性職務或在惡劣環境下執勤，例如收集垃圾和移走屍體、在緊急事故發生∕颱風吹襲∕其他天災發生時執行職務。二級工人或須輪班、不定時、通宵、在惡劣天氣下和在偏遠地區工作，例如離島、邊境、機場等。
(二) 二級工人須接受部門的職位調派。有需要時，二級工人也會被調派往其他決策局∕部門在同職系執行其他職務。

Main Duties of Workman II:
(a) public cleansing duties such as street sweeping, refuse / waste collection in public place, street washing, gully cleansing, conservancy service, public litter container cleansing;
(b) removal / disposal of dead bodies;
(c) cemeteries / crematoria related duties such as transportation of coffins, handling cremated human remains, assisting in exhumation in cemeteries or related work; and
(d) pest control duties.
Notes:
(1) A Workman II works 45 hours per week (normally 6 days excluding lunch breaks). He/She is required to wear uniform, work outdoor and perform duties of an obnoxious nature or under harsh conditions, e.g. collection of refuse, removal of dead bodies, performing emergency / typhoon / other natural disasters duties. He/She may be required to work shifts, irregular hours, overnight, in adverse weather condition and in remote areas, e.g. outlying islands, border, airport etc.
(2) A Workman II is subject to posting within the Workman II grade and required to carry out different duties in other Government bureaux / departments when the need arises.